Instructional Designer · Learning Architect
I turn complex knowledge into clear, engaging learning experiences — the kind that close real performance gaps, not just check a compliance box.
Selected Work
Each piece shows my full process — from needs assessment and design rationale to the final learning experience and evaluation plan.
Rise 360 · Onboarding
A retail onboarding module designed after discovering 30% of new hires quit within 90 days. The course closed the gap between knowing the job and doing it confidently.
Storyline 360 · Compliance
A clinic's 94% quiz pass rate was hiding a 22% spike in incident reports. I rebuilt the training around real decisions — not rules — using branching scenarios in Storyline 360.
Rise 360 · Microlearning
A 42-slide PowerPoint trained call center agents twice a year — and still failed them under pressure. I redesigned it as three 3-minute modules agents can access in the moment they need it.
About Me
My classroom was my first instructional design lab. Every lesson plan, every struggling student, every "aha" moment taught me what adult learning theory confirms: people learn by doing, not by being told.
That experience is the foundation of everything I build — whether it's a Rise 360 onboarding module, a Storyline branching scenario, or a three-part microlearning suite. I don't make courses. I close performance gaps.
How I Work
I start with the business problem — not the content. Needs assessment, stakeholder interviews, gap analysis.
Learning objectives tied to performance outcomes. Storyboards, scripts, and interaction maps before a single slide is built.
Scenario-based modules, branching decisions, job aids, and microlearning — built to the environment learners actually work in.
Kirkpatrick L1–4 evaluation baked into every project. I measure behavior change, not just quiz scores.